Make no mistake about it, any police officer working in a jail is at risk of serious danger each time they arrive at work. If me or one of my fellow officers were to let down our guard for one second, it could mean serious injury in the blink of an eye. We go through extensive training to have each others back, but sometimes these inmates have numbers and time on their side.
Each inmate is sitting there for 24 hours a day, thinking of ways to exploit cracks in the system and punish officers for their being in the jail. I have been the subject of many attacks, and had it not been for Securus Technologies and their latest software, I could have been taken out a long time ago. As skilled as I am at spotting trouble, having the resources we do now is invaluable.
When the team at Securus Technologies installed the inmate communication system, I was put through the training early on and really took to the material. It is amazing how little things that we have been taken for grated all these years actually was a wealth of information that could make each of us safer, and that includes the inmates too.
When we get information from one of these calls that an order has been given by gang leaders to go after a target on a rival gang, not only can we intercept the victim before anything happens, we can identify who is responsible and where the weapons they were going to use have been hidden. One call like that reveals all the players and all the information about how these guys are operating in the shadows.
Without the inmates having a clue who snitched, we all get to be safer and roundup all the players without ever being in the middle of the fighting.